Refund policy

Return & Refund Policy

Effective Date: July 30, 2026

At Guditva Organic International LLP, we are committed to delivering premium-quality products. Every order is carefully inspected before dispatch. If you receive a damaged product, we are here to help.

Returns

We accept returns only if the product is received in a damaged condition.

To be eligible for a return:

  • The return request must be raised within 2 days (48 hours) of receiving the order.

  • The product must be unused and in its original packaging.

  • Clear photos or a video showing the damaged product and packaging must be provided as proof.

  • Requests made after 2 days of delivery will not be eligible for return.

Please note that returns are not accepted for:

  • Change of mind.

  • Incorrect product ordered by the customer.

  • Opened or used products (unless damaged upon delivery).

Return Shipping Charges

A flat return shipping fee of ₹60 will be applicable for all approved returns. This amount may be deducted from the refund amount where applicable.

Refunds

Once the returned product is received and inspected, we will notify you of the status of your refund.

If your return is approved:

  • The refund will be processed to your original payment method.

  • Refunds are initiated within 7 business days after the returned product passes our quality inspection.

  • Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

How to Request a Return

To request a return, please contact us with your order details and proof of damage.

Email: guditvaorganicinternationalllp@gmail.com

Phone: +91 6266867473

Please include:

  • Order Number

  • Name

  • Contact Number

  • Photos or Video of the Damaged Product

  • Brief Description of the Issue

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Guditva Organic International LLP

Email: guditvaorganicinternationalllp@gmail.com

Phone: +91 6266867473